What conditions are the devices in?
The product ranges between Grade A, B, & C. Most units will be Grade A & B, however there will be some Grade C units.
How do you Grade your inventory?
Grade A may have light wear and scratches.
Grade B may have some noticeable wear and scratches.
Grade C may have some heavy wear and scratches.
What is the minimum order amount required to place an order?
The minimum order amount is $500.
Do we offer any unlocking services for cell phones?
We do not offer any unlocking services currently for cell phones.
Are any accessories or original packaging included with the devices?
Batteries and backs are included on all units. Accessories and original packaging are not included.
Can you reserve product for me?
We cannot reserve any product that has not been paid for.
How can I pay?
We accept payment from the 4 payment methods listed below:
- Wire Transfer
- Bank Deposit
- Credit Card (3% premium is charged, 4% for international cards)
When is payment due?
Payment is due within 2 business days from the date the invoice is sent.
I am an international buyer, how can I pay?
We only accept wire payments from international clients.
How are invoices handled?
Once the order is placed, an invoice will be sent to your email address within 24 hours, Monday through Friday. An invoice will be included as a packing slip in all orders unless specifically requested otherwise.
How do I return a product?
We do value our client’s satisfaction. Please notify us within 7 days of receiving the product if you experience any issues and we’ll get a return setup for you. Returns will not be accepted past 7 days of the date of delivery or for buyer’s remorse.
Who pays for shipping?
The buyer pays for shipping.
Do you ship internationally?
Yes we do, however shipping must be arranged by the buyer.
I have a special request regarding shipping or packing of my order, can you honor it?
Yes we can. Please notify us when placing the order of any special requests you have.
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